Standard: delivery within a maximum of 24 working hours (complex LCs: up to 36 working hours).
The delivery period starts upon receipt of all complete and legible documentation (for complex letters of credit, upon acceptance of the fee). If a document is missing or clarification is needed from the client, the period is paused until it is received.
How to send your documentation
Always send your documents in PDF format, legible and complete (all pages, including reverse sides with endorsements and stamps). You may send the documentation in a single PDF or in several. Attach the letter of credit (MT700) or the collection order separately. Maximum size: 15 MB per file and 40 MB per submission.
We ask for your company's tax ID (CIF/NIF or foreign equivalent) to identify it and invoice the service. On our platform it is deleted with the case 60 days after closure; invoice data are kept for the period required by tax law. More information in the Privacy Policy.